The long wait was over, I was going to become a mum. Since I had…
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Someone very dear to me asked for my help in sourcing for handbags to resell. And…
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My Experience… At the onset of my customer service career, I used to receive calls…
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Do first impressions really matter? If you got a first bad impression, would you still…
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Customers are only interested in what is good for them and how much your product…
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With the advancement in technology, social media has become a force to reckon with when…
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Many at times, customer service and marketing exist as two departments in an organization that…
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In 2016, I received this email invite from someone or rather someone representing a brand.…
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I am not always lucky to leave the office early, most of the time I…
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About two weeks ago, I walked into a popular cake shop in Nairobi to place…