Category: Customer Experience
Customer Experience
A Memorable Holiday: Monkey Business
Mombasa, with its stunning beaches and vibrant culture, was the perfect destination for my family to unwind and…
Customer Experience
Road Trip Chronicles
The other day a colleague gave me a story of how dreams come true; well as a young boy he always admired Toyota Corollas and had a dream of owning one when he grew up.…
Customer Experience
Flawless Customer Experience
One fine morning, a client walked in and this was how the conversation went: Client: Good morning. Is…
Customer Experience
Debt-free
A couple of months ago, I received an email from a certain government office informing me that I…
Customer Experience
A Day of Firsts
The long wait was over, I was going to become a mum. Since I had refused to check…
Customer Experience
Thinking Like Your Customer
Customers are only interested in what is good for them and how much your product will cost them,…
Customer Experience
My Commuting Experience
For those of us who use public service vehicles; how would you describe your experience? If I were…