Customers Champion
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Category: Customer Loyalty

Customer Loyalty

Integrating Customer Service With Marketing

March 3, 2019 · Phoebe N

Many at times, customer service and marketing exist as two departments in an organization that usually have little if at all anything to do with one another. Once the marketing system has identified and approached a new customer, they usually hand them off to the customer care department for further queries regarding the product. Now, […]

Customer Loyalty

How Well Do You Know Your Customers?

February 17, 2019 · Phoebe N

I am not always lucky to leave the office early, most of the time I leave late in the night when all the shops have closed so whenever I leave early, I buy anything good that comes my way. About 2 days ago on my way home, I spotted a cart full of pineapples and […]