Customer Service
Latest insights
Customer Experience
A Memorable Holiday: Monkey Business
Mombasa, with its stunning beaches and vibrant culture, was the perfect destination for my family to unwind and…
Customer Service
How A Baker Can Make Or Spoil A Day
I have always seen funny ‘What I Ordered vs What I Got’ memes online and laughed my heart…
Customer-Facing Staff
Tips For Dealing With Racist Customers
📞 Phone rings Sales Person: XYZ Company, good afternoon… Caller: Good afternoon. I want to purchase item X…
Customer Experience
Road Trip Chronicles
The other day a colleague gave me a story of how dreams come true; well as a young boy he always admired Toyota Corollas and had a dream of owning one when he grew up.…